Shipping & Delivery
We currently deliver to the following countries: European Union, Great Britain, USA, Australia, Canada, and Ukraine. Our usual packing time for your order is 1-2 days. You will be notified via email when your order is ready to be shipped.
Shipping time varies by location and all purchases are fully trackable online.
Please note that customers are responsible for all taxes, duties, and VAT imposed by their country of residence.
If you don't pick up your package and it's returned, we won't refund the original shipping charge.
If you need to return a custom piece, please contact us immediately to arrange reshipping. Custom orders are final sale and cannot be refunded.
1. A customer has the right to withdraw from the sales agreement within 14 calendar days from the date of receiving the goods, in accordance with art. 27 acts from 30 May 2014. On consumer rights (Journal of Laws of 2014, item 827).
2. Withdrawal from the contract, for its validity, requires the customer to submit a written statement on the withdrawal from the contract and send it together with the unused goods and proof of purchase to the our address.
3. The consumer is obliged to return the purchased goods unchanged within 14 days from the date of receipt of the goods.
4. The return form can be requested via email@example.com
5. The seller has 20 business days to consider the return, check the condition of the product and packaging and tags, which must remain intact.
6. The right to withdraw from the contract is not granted to the consumer in the case of benefits with its properties determined by the consumer in the order placed by him or closely related to his person. This means that the Seller is not obliged to exchange the product made at the customer's order or at the request of the modified customer.
7. The customer bears the direct cost of returning the products.
8. The cost of replacing products depends on country.
9. The seller has 20 business days for a refund from the date of delivery the items to the warehouse.